Policies

This accessibility statement applies to the website: www.scape-scotland.co.uk

This website is run by SCAPE Group Ltd (t/a SCAPE). We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text
• Most older PDF documents are not fully accessible to screen reader software
• You cannot skip to the main content when using a screen reader
• There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: marketingteam@scape.co.uk
• Call: 0800 669 6565

We’ll consider your request and get back to you in 14 days.

If you cannot view the map on our “Contact” page, call or email us with the above details for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: marketingteam@scape.co.uk , with the subject “Website accessibility” and we will do our best to address these issues at the earliest opportunity.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

SCAPE is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

Our team are committed to regularly testing the website against accessibility standards and implementing actions to fix issues highlighted from accessibility audits carried out.

Preparation of this accessibility statement

This statement was prepared on 11 September 2024. It was last reviewed on 11 September 2024.

This website was last tested on September 2024. The test was carried out by our marketing team, with assistance from a third-party supplier to ensure it met WCAG 2.1 AA standards.